1. Introduction
Wingora ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App") and related services.
By using Wingora, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our App.
2. Information We Collect
We collect several types of information to provide and improve our services:
2.1 Personal Information
When you create an account, we collect:
- Account Information: Full name, email address, and region
- Profile Data: Profile picture (optional)
- Authentication Data: Password (encrypted and securely stored)
2.2 Farm and Operational Data
To provide our core services, we collect:
- Collections Data: Information about your bird collections, nests, and breeding programs
- Bird Records: Details about individual birds, including bloodlines, health status, and breeding history
- Egg and Baby Bird Data: Tracking information for eggs, hatching dates, and baby bird development
- Financial Data: Income, expenses, and transaction records for your farm operations
- Reminders and Notes: Custom reminders, notes, and farm management tasks
2.3 Usage and Technical Data
We automatically collect:
- Device Information: Device type, operating system, app version, and unique device identifiers
- Usage Analytics: How you interact with the App, features used, and performance data
- Crash Reports: Technical information to help improve app stability and performance
- Network Information: Connection type and IP address for service optimization
2.4 AI Chat Data
When using our AI assistance features:
- Chat Messages: Your questions and our AI responses
- Context Data: Farm information relevant to your queries
- Usage Metrics: Token consumption and feature utilization
3. How We Use Your Information
We use the collected information for the following purposes:
3.1 Core Service Provision
- Providing and maintaining the App's functionality
- Managing your account and user profile
- Processing and storing your farm data
- Delivering personalized farm management features
- Providing AI-powered assistance and recommendations
3.2 Service Improvement
- Analyzing usage patterns to improve app performance
- Developing new features based on user needs
- Fixing bugs and technical issues
- Optimizing app functionality and user experience
3.3 Communication
- Sending important service updates and notifications
- Providing customer support and responding to inquiries
- Sending security alerts and account notifications
- Marketing communications (with your consent)
3.4 Legal and Security
- Complying with applicable laws and regulations
- Protecting against fraud and security threats
- Enforcing our Terms of Service
- Responding to legal requests and court orders
4. Data Storage and Security
We implement comprehensive security measures to protect your information:
4.1 Local Storage
- SQLite Database: Your farm data is stored locally on your device using SQLite
- Access Control: Data access is restricted to your authenticated user account
4.2 Cloud Storage
- Firebase Services: We use Google Firebase for cloud storage and synchronization
- Data Synchronization: Your data is securely synced across devices when connected to the internet
- Backup Protection: Cloud backups ensure your data is never lost
5. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
5.1 Service Providers
- Cloud Services: Google Firebase for data storage and synchronization
- Analytics Services: Crashlytics for app performance monitoring
- Payment Processors: For subscription and in-app purchase processing
5.2 Legal Requirements
- When required by law or legal process
- To protect our rights, property, or safety
- To investigate potential violations of our Terms of Service
- To respond to government requests and legal proceedings
5.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction. We will notify you of any such change in ownership or control of your personal information.
6. Your Rights and Choices
You have several rights regarding your personal information:
6.1 Access and Control
- View Your Data: Access all your farm data through the App
- Update Information: Modify your profile and account information
- Delete Account: Permanently remove your account and all associated data
6.2 Communication Preferences
- Email Notifications: Control which emails you receive from us
- Push Notifications: Manage app notification preferences
- Marketing Communications: Opt in or out of promotional messages
6.3 Data Retention
We retain your information for as long as your account is active or as needed to provide services. You can request deletion of your account and data at any time through the App settings.
7. International Data Transfers
Wingora serves users worldwide, and your information may be transferred to and processed in countries other than your own:
- Data Processing: Your data may be processed in countries with different data protection laws
- Security Standards: We ensure that all data transfers comply with applicable data protection regulations
- User Consent: By using our App, you consent to such international transfers
8. Children's Privacy
Wingora is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
9. Third-Party Services
Our App may contain links to third-party services or integrate with third-party applications. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before using their services.
9.1 Integrated Services
- Google Services: Firebase, Crashlytics, and other Google services
- Payment Processors: App Store and Google Play Store payment systems
- Social Media: Optional social login and sharing features
10. Data Breach Notification
In the unlikely event of a data breach that affects your personal information, we will:
- Notify you within 72 hours of discovering the breach
- Provide details about what information was compromised
- Explain the steps we're taking to address the situation
- Offer guidance on protecting your information
- Report the breach to relevant authorities as required by law
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons:
- Notification: We will notify you of any material changes via email or in-app notification
- Review Period: Significant changes will be communicated at least 30 days before they take effect
- Continued Use: Your continued use of the App after changes become effective constitutes acceptance of the updated policy
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
We are committed to addressing your privacy concerns and will respond to your inquiry within a reasonable timeframe.
13. Compliance and Legal Basis
This Privacy Policy is designed to comply with applicable data protection laws and regulations, including:
- GDPR: European Union General Data Protection Regulation
- CCPA: California Consumer Privacy Act
- Local Laws: Applicable privacy laws in your jurisdiction
If you are a resident of the European Union, you have additional rights under GDPR, including the right to lodge a complaint with your local data protection authority.